Effective Date: 01 February 2025

At Digitrans Global, we respect your privacy and are committed to protecting the personal data you share with us through your interactions on this website. This Privacy Policy explains how we collect, use, share, and safeguard your personal data, as well as your rights under applicable data protection laws.

1. About Us

For the purposes of applicable data protection laws, Digitrans Globaloperates as a Data Controller when processing your personal data. This means we determine the purposes and methods of processing the personal data collected from or about you.

If you have any questions about this Privacy Policy, you can contact our Data Protection Officer (DPO) at legals@digitransglobal.com.

2. Information We Collect

We may collect and process the following personal data about you:

3. How We Collect Data

We may collect data from you through various interactions, including:

• Direct communication (e.g., filling out forms, contacting us)
• Website usage and cookies (see “Cookies and Tracking” below)
• Events and webinars (e.g., registering via QR codes or sign-ups)
• Applications for job or training opportunities

4. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our website. We also use web beacons to track the effectiveness of our online content and advertising.

Types of cookies we use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Measure visitor behaviour and website performance
• Marketing Cookies: Provide personalised content and targeted ads

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. How We Use Your Data

We use your personal data for purposes such as:

• Providing and improving our services
• Communicating with you about your queries or contracts
• Ensuring the security and functionality of our website
• Sending you marketing communications (with your consent)
• Processing job applications and recruitment activities

We will only process your personal data where we have a lawful basis to do so, such as performance of a contract, compliance with legal obligations, consent, or legitimate interests.

6. Data Sharing

We may share your personal data with the following categories of recipients:

• Our company group: Other entities within Digitrans Global to support our operations
• Service providers: Third-party vendors for IT, marketing, recruitment, and other services
• Legal authorities: To comply with legal obligations or protect our rights
• Business transfers: In the event of a merger, acquisition, or sale of assets

We ensure that any third parties handling your data are contractually obligated to protect your privacy in accordance with applicable laws.

7. International Data Transfers

As a global organisation, we may transfer your personal data to countries outside of the UK or European Economic Area (EEA). We implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data is protected.

For data transfers to the United States, we adhere to the EU-US Data Privacy Framework.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory obligations. When your data is no longer needed, it will be securely deleted or anonymised.

9. Your Rights

You have the following rights under data protection laws:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your data (“right to be forgotten”)
• Restriction: Request restriction of data processing
• Objection: Object to processing based on legitimate interests or direct marketing
• Data portability: Request transfer of your data to another organisation
• Withdraw consent: Withdraw consent for processing where applicable

To exercise any of these rights, please contact our DPO at legals@digitransglobal.com.

You also have the right to lodge a complaint with your local data protection authority, such as the UK Information Commissioner’s Office (ICO).

10. Marketing Communications

We may send you information about our products, services, or events. You can opt out of receiving marketing emails at any time by clicking the unsubscribe link provided in our emails or by contacting us directly.

11. Security Measures

We take the security of your personal data seriously and have implemented technical and organisational measures to protect it from unauthorised access, loss, or misuse.

However, please be aware that no data transmission over the internet can be guaranteed as 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review it periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact our Data Protection Officer at:

Email: legals@digitransglobal.com

Address: The Work Lab, Claydons Lane, Rayleigh, Essex, England, SS6 7UP